When you interact with us through our website (or otherwise) you may provide, or we may collect, certain information from which you are personally identifiable (which is referred to as personal data). For the purposes of the General Data Protection Regulation or “GDPR” (and all other laws relating to the use your personal data), we are the “data controller”, meaning that we are responsible for deciding how your personal data is used and more importantly, for keeping your data safe and only using it for legitimate reasons.
We take protecting your privacy very seriously and comply with our legal obligations when using your personal data.
- Social media. Some of our websites include social media cookies, including those that enable users who are logged in to the social media service to share content via that service.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Third Party Cookies
We use Google Analytics to monitor traffic levels, search queries and visits to this website. Google Analytics stores IP addresses (anonymously) on its servers in the United States, and neither The Sheriff’s Office nor Google associate your IP address with any personally identifiable information. A mixture of both persistent and session cookies are used to enable Google to determine whether you are a return visitor to this site and to track the pages that you visit during your session.
In addition to the cookies we set when you visit our websites, third parties may also set cookies when you visit our sites. In some cases, that is because we have hired the third party to provide services on our behalf, such as site analytics. In other cases, it is because our web pages contain content from third parties. Because your browser connects to those third parties’ web servers to retrieve that content, those third parties are able to set or read their own cookies on your device and may collect information about your online activities across websites or online services.
This cookie tracks how our Facebook campaigns perform so we can personalise each campaign to you. These cookies track the pages you have visited on our site which we can then use to make the advertising we target to you on Facebook or our own website more relevant to you.
How to control cookies
Most web browsers automatically accept cookies but provide controls that allow you to block or delete them. Most browsers allow you to refuse to accept cookies; however, blocking cookies will have a negative impact upon the usability of some websites.
You can opt out of data collection from Google Analytics by clicking on this link https://tools.google.com/dlpage/gaoptout.
Who we share your data with
Importantly, we do not pass your personal data onto any third parties for them to market their products/services to you. If in the future we decide that we want to, we will only do so if we have your consent.
We do however share your personal data with third parties to help us deliver our products and services to you in the most effective way possible. These include third parties who assist us with:
- Delivering relevant Luxe Instants email and text marketing (to the extent you have not unsubscribed)
- Our customer reviews and surveys
- Personalising the content on our website to ensure a tailored user experience
- Delivering relevant targeted and re-targeted advertising to keep you up to date with our services
- Detecting fraud or criminal activity
- Creating your Luxe Instants account (being your social media companies who you have used to provide log-in information as part of the sign-up process)
- Running our competitions, such as our auditors, judges, professional advisors, other aspects of our service delivery, such as hosting our website and processing customer payments
How we keep your data secure
We adopt industry standard security processes to ensure your data is kept safe and secure and to prevent unauthorised access or use or loss of your data. By way of example, we use secure server software (EV SSL) which encrypts all information you input before it is sent to us. We also make sure that third parties who need to handle your data when helping us to deliver our services are subject to suitable confidentiality and security standards.
How long we keep your data for
We will keep your data for as long as you hold a Luxe Instants account and/or where you are still happy to hear from us about our latest news, products and services. Once you no longer wish to be engaged with Luxe Instants we may still need to keep hold of your data if there is a legal reason for doing so (such as for tax purposes where you have made purchases to play in our competitions or where we need to resolve any disputes with you).
Links to third party websites
Our website may contain links to enable you to visit other websites easily. However, once you have used these links to leave our website we do not have any control over these third party websites and are not responsible for the protection and privacy of any information which you provide whilst visiting such sites.
How to opt out of our marketing
You can opt-out of any Luxe Instants marketing at any time either by contacting us at the address and email below or by using the opt-out function detailed in the relevant marketing email. Please note that we may still need to send you service notifications by email, such as advising you of updated privacy terms or terms of play.
We do not pass your data onto any third parties for their marketing purposes. However, if we ever wish to do so in the future we will always get your consent. You can then opt-out from any third party marketing at anytime following the same process as above.
Luxe Instants, 51 Upper Huntbach Street, Hanley, Stoke-on-Trent, ST1 2BX